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Tourism Minister Shane Ross has announced a State guarantee to support travel agents hit by the COVID-19 crisis. It comes in the form of a refund credit note for package holidays booked through Irish-registered travel agents and tour operators. This will be offered to customers in circumstances where the travel agent is unable to provide a cash refund. This measure is designed to protect the travel industry, but will it be as favourable for consumers? Pat Dawson of the Irish Travel Agents Association and consumer journalist Siobhan Maguire joined us to discuss where this leaves your right to a refund on cancelled holidays and flights. Listen to the interview in full by pressing the play button on this page.