Podcasts

Have cabin crew become salespeople?

Once considered a glamorous career among the clouds, the role of cabin crew has evolved into one increasingly focused on sales. Flight attendants, once seen purely as caretakers of passenger comfort, are now often viewed as frontline salespeople, offering everything from snacks to duty-free goods mid-flight. But, has this shift changed the way we perceive cabin crew? Terry Prone, Columnist with the Irish Examiner & Chair of the Communications Clinic, has been writing about this, and joins Andrea as well as former Air Hostess and Author of ‘Confessions of an Air Hostess’ Marisa Mackle and Travel Journalists Joan Scales and Yvonne Reddin to discuss. see more